The Profile Settings page lets you manage your personal information and identity within Chatmo. You can access this page through the Profile Settings menu in the sidebar, located under the ACCOUNT category in Settings.
Accessing Profile Settings
To open your profile settings, navigate to Settings > Profile Settings in the sidebar. The Settings sidebar includes a search feature at the top and menus organized into categories such as ACCOUNT, SECURITY, and BILLING, making it straightforward to find what you need.
Profile Information
At the top of the page, a profile card displays a summary of your information:
- Avatar -- Your profile photo displayed as a circle
- Full name -- Combined first name and last name
- Job title -- Your position as entered in the form
- Company -- Your company name
- Verified badge -- A green badge icon indicating your account is verified
Uploading a Profile Photo
To change your profile photo:
- Click the camera icon that appears on the avatar area.
- Select an image file from your device.
- The photo will be displayed as a circular avatar.
If no photo has been uploaded, the avatar shows a default user icon as a fallback.
Personal Information Form
The following fields are available on the profile form:
| Field | Description |
|---|---|
| First Name | Your first name |
| Last Name | Your last name |
| Email Address | Locked email (cannot be changed) -- displayed with a lock icon and the note "Email cannot be changed for security reasons" |
| Phone Number | Two parts: a country code dropdown (default +62) and a phone number input (numbers only) |
| Job Title | Your position (e.g., Product Manager) |
| Bio | About yourself (3-line textarea) |
| Billing Address | Billing address for invoice purposes |
Saving Changes
- The Save Changes button is only active when there are changes to the form.
- A Reset button appears when there are unsaved changes -- click it to revert all fields to their original values.
- During the save process, the button displays a spinner (loading state).
- After a successful save, the button turns green with a checkmark icon for 2 seconds as visual confirmation.
Changing Your Password
The Change Password feature has its own separate menu in the sidebar (ACCOUNT > Change Password) and is not part of the Profile Settings page.
The Change Password page allows you to update your account password securely.
Password Change Form
The form consists of three fields:
- Current Password -- Enter your current password. A visibility toggle (eye icon) is available to show or hide characters.
- New Password -- Enter your new password. A visibility toggle is available.
- Confirm New Password -- Re-type the new password for confirmation. A visibility toggle is available along with real-time validation that checks whether the passwords match.
Password Strength Indicator
Below the new password field, a visual progress bar indicates password strength across 5 levels:
| Level | Color |
|---|---|
| Very Weak | Red |
| Weak | Orange |
| Fair | Yellow |
| Good | Blue |
| Strong | Green |
Password Requirements
A requirements checklist is displayed below the form. Each item shows a green check icon when the requirement is met:
- Minimum 8 characters
- Contains a lowercase letter
- Contains an uppercase letter
- Contains a number
The Reset button clears all form fields. The Update Password button remains disabled until all requirements are met and both passwords match. On success, the button displays a green checkmark for 2 seconds.
Notification Preferences
Notification Preferences are coming soon. You will be able to configure notifications for new conversations, messages, mentions, ticket assignments, and other updates.
Language Settings
Language Settings are coming soon. You will be able to change the dashboard display language.
What's Next
- Security -- Set up two-factor authentication for account security
- Subscription & Billing -- Manage your subscription plan and payment information